You can either book a flight directly through our website with a date and time (except for “Try The Lot” which is 3 simulators and needs to be coordinated), or you can buy a voucher for a flight and arrange the date and time later. Refer to terms and conditions for full information.

If you purchased the voucher through our website the easiest way is to use the link on the website below the listing you purchased. Note: If the listing has “CONTACT TO REDEEM”, click on the link, fill out the details in the form and SUBMIT to us. This applies to, “Try The Lot”, “Helicopter”, “F/A-18 Sim and Tecnam aircraft”, and F/A-18 Sim and Decathlon” and you will need to contact us to arrange a time as we need to coordinate availability of multiple simulators and/or aircraft. We will review the redemption message and either confirm your booking or contact you with alternative dates/times.

If you purchased a gift voucher through one of our authorised sellers/agents you can generally redeem your voucher or book a flight through their website.

To redeem the full motion helicopter experience you will need to contact us to arrange a time which has limited availability and may be conducted early mornings, evenings, or nights.

No, it is only valid to the person named on the voucher.

Generally 12 to 112. We do make exceptions but these must be discussed with us, and details are in the terms and conditions. For children under 12 we suggest a 30 minute basic flight without too much complexity so they don’t lose concentration or get bored. Refer to our terms and conditions or contact us to discuss. All participants under 18yo must be accompanied by a parent, guardian, or a responsible person aged 18 or above. For more information refer to the terms and conditions.

The F/A-18 and Decathlon aerobatic aircraft flight has a minimum age of 15 years.

The full motion helicopter experience has a minimum age of 18.

There are no disabled facilities and participants must be able to climb steps and in and out of cockpits.

Yes, we give you a briefing and you will be flying almost immediately and guided by an instructor during the flight.

Yes, the simulators are full size cockpits with all the panels and switching the real aircraft has.

Generally yes, the number is limited to 2 for most simulators, due to size.

The full motion helicopter simulator only has space for one other observer as all persons must be seated with seat belts fastened for the entire flight.

The flight itself is only for the person named on the voucher. Observers may have to stand. There are no disabled facilities.

For flights in real aircraft only the person named on the voucher can fly with the instructor. Other persons can watch the take off and landing from the ground.

No. We cannot accept walk-ins or visitors without prior arrangements as we operate in flight simulation facilities in some locations. All sessions must be pre-booked through the websites. We may be able to accept a short notice booking subject to availability of the simulators and instructors. All simulator sessions are pre-paid and funds must be cleared before a simulator session can be conducted. Contact us for short notice bookings, or check the website for availability.

Generally yes, subject to availability, we try to video all flights in case a participant wants to purchase a video afterwards. If you decide you want to purchase a video please let us know before your flight so we can be sure to capture it for you.

Video may not be available in the full motion helicopter simulator. Please check before the session if you are considering purchasing a video of the full motion helicopter simulator flight.

We offer introductory flights in the light aircraft simulator which are similar to what can be done in an aircraft (except you can book a time when it suits you in the evening or night as well with us). That flight does not count towards your licence but will give you an idea as to whether you want to continue and get a pilot licence. We offer additional training through our partner business for professional training. Contact us for more information.

No, we do not store credit card details which is why you need to enter them every time a purchase is made.

Yes, there are a number of options through our partners. Contact us with your requirements.

Note: We do not host bucks parties or hens nights, or similar.